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Booking policy

Booking / Payment
Reservations / payments
Reservations: payment in advance is necessary.
Payments:
For reservations up to 2 weeks before arrival 100% of the total price.
For reservations more than 3 weeks before arrival 50% of the total price.
The remainder of the price must be paid 2 weeks before arrival.
Cancelations:
For the cancelation to be considered valid, you must send it via e-mail in which you MUST receive a reply. (Cancelations via phone will not be consider valid).
Cancellation costs:
up to 60 days before arrival 30% of the booked price.
59 to 22 days before arrival 50% of the booked price
21 to 15 days before arrival 80% of the booked price
14 days before arrival 100% of the booked price.

Please note that for each overnight stay, according to the new law in Greece, 4389/2016, FEK (Government Gazette) Α 94-2016, article 53, a tax on stay in favour of the public section is imposed on tourist enterprises from 1/1/2018. In Rafaela Houses you will have to pay 0,50 euros extra per overnight stay per apartment (not per person).
You will pay the extra fee upon arrival.